Contact/Directions/Hotel Information/Complaints
Contact
At Southside Community Hospital, we are happy to field any questions
our patients may have. We can field your questions through e-mail (info@sch-farmville.org),
in person, or
over the phone (main number: 434-392-8811). Our mailing address is 800 Oak Street, Farmville, Virginia 23901.
Below is a list of numbers at SCH, feel free
to use any of them to contact our various departments. (Area code 434)
| Patient Room Directory | 315-2500 |
| General Information | 315-2831 |
| Cardiac Diagnostic Scheduling | 315-2470 |
| Center for Rehabilitation and Sports Medicine | 392-7421 |
| Customer Service Diabetic Nurse Educator Emergency Department |
315-2453 315-2617 315-2530 |
| Health Information Management | 315-2540 |
| Home Care Services | 315-2550 |
| Human Resources | 315-2570 |
| Marketing/Public Relations |
315-2445 |
| Medical Records | 315-2540 |
| Nutrition Services | 315-2670 |
| Oncology | 315-2690 |
| Patient Accounts Representatives Patient Advocate |
315-2460 315-2760 |
| Philanthropy | 315-2445 |
| Radiology Scheduling | 315-2770 |
| Respiratory Scheduling | 315-2784 |
| Case Management |
315-2810 |
| Staff Development/Education | 315-2590 |
|
|
From Charlottesville:
Follow Rt. 15 South to stop light at Dowdy�s Corner. Take a left on Rt. 460 Business. Proceed to second stop light. Make a right onto Oak Street. Make an immediate right into SCH parking lot.
From Lynchburg:
Rt. 460 East from Lynchburg to Farmville. Take first Farmville Exit
(Farmville Business). At first light (Dowdy�s Corner) make a right onto
Rt. 460 Business. Proceed to second stop light. Make a right onto Oak
Street. Make an immediate right into SCH parking lot.
Click the map above to visit the Mapquest site for Southside
Community Hospital. Here you can obtain more detailed directions to SCH or more
info. about the general location of the hosital!
From Richmond:
From Richmond to Farmville. Take 460 West. Take first Farmville exit
(Business). Rt. 460 Business changes into Third Street. Stay on 460
Business (Third Street) through town and make a left onto Oak Street, at
the sixth stop light. Make an immediate right into SCH parking lot.
Follow Rt. 360 to Keysville. Follow Rt. 15 North to Farmville. Stay on Rt. 15 North (changes into Main Street) to Third Street (460 West). Make a left on Third Street. Continue on Third Street to the second stop light. Make a left onto Oak Street. Make an immediate right into SCH parking lot.
Hotels Closest To Southside Community Hospital - Farmville Virginia
Hampton Inn Farmville, VA
300 Sunchase Boulevard
Farmville, Virginia, United States 23901
Approximately 2 miles from SCH
Tel: +1-434-392-8826 Fax: +1-434-392-9705
Complimentary hot breakfast with every stay, every day of the week.
300 Sunchase Boulevard
Farmville, Virginia, United States 23901
Approximately 2 miles from SCH
Tel: +1-434-392-8826 Fax: +1-434-392-9705
Complimentary hot breakfast with every stay, every day of the week.
Farmville Super 8 Motel
Highway 15 South & US 460 Bypas
Farmville, VA 23901
2.34 miles from Southside Community Hospital
Nightly Rates: ( 59.85 - 59.85 )
2 Star
Complimentary High Speed Internet Access.
Complimentary SuperStart Breakfast. 42 Room
Interior Corridor Hotel. King Suites Available.
Microwave and Refrigerator in all rooms.
Longwood University & Hampden Sydney University
within 5 miles. AAA App
Farmville - Days Inn
2011 S. Main
Farmville, VA 23901
1.60 miles from Southside Community Hospital
Nightly Rates: ( 65.99 - 65.99 )
2 Star
The Days Inn - Farmville, offers our guests a
choice of rooms, between a king size room and
rooms with 2 double beds, both smoking and
non-smoking. Handicapped facilities are also
available. Some of the other benefits available
with staying with us
Comfort Inn Farmville
2108 S. Main St.
Farmville, VA 23901
2.15 miles from Southside Community Hospital
Nightly Rates: ( 69.29 - 108.99 )
3 Star
ESPN, HBO, CNN in rooms. Complimentary morning
coffee and evening cider.
Farmville Motel
1911 West Third St.
Farmville VA 23901
434-392-9035
Minutes from Longwood University and Hampden Sydney College.
Mirowave and Fridge in every room
Low Daily and Weekly rates.
COMPLAINTS/CONCERNS
To report quality or safety concerns,
please contact our Risl Management Department at 434.315.2412. You may
also contact the Joint Commission of Accreditation ofHealthcare
Organizations (JCAHO) via the following address to
voice your concerns:
Mail:
Office of Quality Monitoring
Joint Commission of Accreditation of Healthcare Organizations (JCAHO)
One Renaissance Blvd.
Oakbrook Terrace, IL 601181
E-Mail:
complaint@jointcommission.org
phone: 1-800-994-6610
As a patient of Southside Community Hospital, you and your family have the right to express concerns or complaints which arise during your hospitalization. If you or your family choose to file a complaint, at no time will the action compromise your access to care. In the event that you decide to report a concern or complaint, the following steps are to be taken:
1. Notify a hospital employee of your complaint. This employee may be a member of the nursing staff, a department director, or whomever you feel comfortable with in discussing your concern. If your complaint cannot be resolved promptly, that employee will complete a hospital complaint form. If you decide to submit a complaint in writing, you may do so. Again, you may submit your written complaint to any hospital employee.
2. The complaint will be forwarded to the appropriate Supervisor, Department Director, Medical Staff representative, Risk Manager, or Administrative personnel for review.
3. A member of the hospital’s management team may contact you to discuss your complaint.
4. If you file a written complaint, you will receive a written response addressing the resolution of your complaint. On average you should receive this within 7 days of filing your complaint.
5. If you are insured by Champus or Medicare and have concerns regarding the quality of your care or about premature discharge, you have the right to have these issues addressed by a peer review organization. If you would like to request a peer review, you may notify the Virginia Health Quality Center at 800-545-3814.
You have the right to address your concerns with the State Survey Agency even if you have already filed a hospital complaint. The name, address and number for this agency is:
The Office of Licensure and Certification
3600 Centre - Suite 216
3600 Broad Street , Richmond, VA 23230-4920 phone: 804-367-2102
You also have the right to contact the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) for concerns about the quality or safety of care within our organization that cannot be resolved by following the above process. You may contact JCAHO through the following means:
Office of Quality Monitoring
Joint Commission on Accreditation of Healthcare Organizations
One Renaissance Blvd., Oakbrook Terrace, IL 60181
email:complaint@jcaho.org phone: 1-800-994-6610
Although your health care record is the physical property of the hospital, the information contained in the record belongs to you. If you believe that your privacy rights have been violated, you can file a complaint by following the steps listed above.
It is the intent of Southside Community Hospital to provide quality care to all of our patients and their families. We encourage you to discuss any issues or concerns with our staff.
Mail:
Office of Quality Monitoring
Joint Commission of Accreditation of Healthcare Organizations (JCAHO)
One Renaissance Blvd.
Oakbrook Terrace, IL 601181
E-Mail:
complaint@jointcommission.org
phone: 1-800-994-6610
Southside Community Hospital
Complaint/Grievance Process
Complaint/Grievance Process
As a patient of Southside Community Hospital, you and your family have the right to express concerns or complaints which arise during your hospitalization. If you or your family choose to file a complaint, at no time will the action compromise your access to care. In the event that you decide to report a concern or complaint, the following steps are to be taken:
1. Notify a hospital employee of your complaint. This employee may be a member of the nursing staff, a department director, or whomever you feel comfortable with in discussing your concern. If your complaint cannot be resolved promptly, that employee will complete a hospital complaint form. If you decide to submit a complaint in writing, you may do so. Again, you may submit your written complaint to any hospital employee.
2. The complaint will be forwarded to the appropriate Supervisor, Department Director, Medical Staff representative, Risk Manager, or Administrative personnel for review.
3. A member of the hospital’s management team may contact you to discuss your complaint.
4. If you file a written complaint, you will receive a written response addressing the resolution of your complaint. On average you should receive this within 7 days of filing your complaint.
5. If you are insured by Champus or Medicare and have concerns regarding the quality of your care or about premature discharge, you have the right to have these issues addressed by a peer review organization. If you would like to request a peer review, you may notify the Virginia Health Quality Center at 800-545-3814.
You have the right to address your concerns with the State Survey Agency even if you have already filed a hospital complaint. The name, address and number for this agency is:
The Office of Licensure and Certification
3600 Centre - Suite 216
3600 Broad Street , Richmond, VA 23230-4920 phone: 804-367-2102
You also have the right to contact the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) for concerns about the quality or safety of care within our organization that cannot be resolved by following the above process. You may contact JCAHO through the following means:
Office of Quality Monitoring
Joint Commission on Accreditation of Healthcare Organizations
One Renaissance Blvd., Oakbrook Terrace, IL 60181
email:complaint@jcaho.org phone: 1-800-994-6610
Although your health care record is the physical property of the hospital, the information contained in the record belongs to you. If you believe that your privacy rights have been violated, you can file a complaint by following the steps listed above.
It is the intent of Southside Community Hospital to provide quality care to all of our patients and their families. We encourage you to discuss any issues or concerns with our staff.
Last modified
2008-09-22 09:14 AM